Update: 5 March 2019
Update: 5 March 2019
We may collect, use, store and transfer different kinds of personal data about you which includes but is not limited to:
We collect certain personal data about visitors and users of our websites, in the course of the services we provide and when using our Software. For example: we receive and may store your personal information when you subscribe to our websites or newsletter, request a demonstration of our Software, through direct interactions with us, such as consulting with our employees in relation to our services, registering to work as a secondee, subscribing and using the Software or by otherwise providing information about yourself to us by whatever means.
Where we need to collect personal data by law, or under the terms of a contract or proposed arrangement and you fail to provide that data when requested or provide incorrect data, we may not be able to perform the contract or proposed arrangement. In this case, we may have to cancel a product or service you have with us or propose to have with us but we will notify you accordingly.
Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:
The personal information collected by us may be stored electronically in our electronic databases, on third party’s databases or Cloud-based servers, which may be located in countries other than the country you live in, such as Australia, UK and USA. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
If you’re located in the European Economic Area (EEA), you hereby agree for your personal data to be transferred outside the EEA for the purposes of providing the services and using the Software. We will also ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data (if applicable). For further information, please contact us using the details set out below.
We may use, process or disclose your personal information for the purposes for which it was collected (i.e. to perform the contract we are about to enter into or have entered into with you), the purposes to which you have consented, for the purposes as required and authorised by applicable laws and regulations.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us using the details below.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may disclose personal information to the following recipients:
As the personal information we initially collect may change, we encourage you to update the personal information we hold. If you would like to update or correct your personal information, send us an email using the contact details at the end of this policy. If you wish to access the information we hold about you or if you have a complaint regarding the privacy of your information, please email us. We have the right to refuse access to any information in certain circumstances pursuant to applicable legislation and retain the right to refuse access in those circumstances. If your request is onerous, we may ask you to pay our reasonable costs and expenses.
If you’re located in the European Economic Area, these rights may also apply to you: You are also entitled to:
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
You must notify us immediately if you become aware of any breach of security or privacy. We use third party service providers to process data. We currently store personal information on secure servers in Australia that are managed by us and/or our service providers. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption.
Where we have your consent to do so (e.g. if you have subscribed our newsletter or email lists or have indicated that you are interested in receiving information from us), we will send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications by using the “unsubscribe” facility provided in the communication itself.
When you visit our websites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity - for example:
Occasionally, we will use third party advertising companies to serve ads based on prior visits to our websites. For example, if you visit our websites, you may later see an advertisement for our products and services when you visit a different website.
By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our websites may not work properly in your case.
The websites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy notice of every website you visit.
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